UNENFORCEABLE PARTS OF ARBITRATION AGREEMENT SEVERED AND EXCISED,
REMAINED ENFORCED BY MANDAMUS
In re Poly-America, LP, No. 04-1049, 262 S.W.3d 337 (Tex. Aug. 29, 2008)(O'Neill)(mandamus)
(
arbitration in employment context, FAA, retaliatory discharge, employment law, limitation of remedies,
unconscionability argument challenge sustained, offending provision stricken, but remainder of arbitration
agreement given effect)
THE GIST: We hold invalid, as substantively unconscionable and void, provisions of
the parties’ contract that prohibit the award of punitive damages or reinstatement and
thus inhibit effective vindication of Luna’s retaliatory-discharge claim in an arbitral
forum. We further hold that the trial court did not abuse its discretion in allowing the
arbitrator to determine whether the fee-splitting agreement and discovery limitations —
as applied in the course of arbitration — are unconscionable. Because we find the
invalid remedies-limitation provisions severable from the agreement to arbitrate, which
we conclude is otherwise enforceable, the trial court did not abuse its discretion in
compelling arbitration. Accordingly, we conditionally grant the writ of mandamus.
IN RE POLY-AMERICA, L.P., IND. AND D/B/A POL-TEX INTERNATIONAL, AND POLY-AMERICA GP, L.L.C.;
from Chambers County; 1st district
(01-03-01055-CV, 175 SW3d 315, 09-09-04)   
The Court conditionally grants the petition for writ of mandamus.
Justice
O'Neill delivered the opinion of the Court, in which Chief Justice Jefferson, Justice Hecht, Justice
Wainwright, Justice Medina, Justice Green, and Justice Johnson joined. [33 pages in pdf]
Justice
Brister delivered a dissenting opinion.
(Justice Willett not sitting)  
Also see --> Other Texas Supreme Court Arbitration-related Decisions
═════════════════════════════════════════════════════════════════════
In re Poly-America, LP, 262 S.W.3d 337 (Tex. 2008)
═════════════════════════════════════════════════════════════════════
[NOTE: The text of the opinion below has been marked up and hyperlinks have been added. To read the
opinion in its original format, as issued by the Court, click on the case name above.]

Argued January 25, 2006

Justice O’Neill delivered the opinion of the Court, in which Chief Justice Jefferson, Justice Hecht,
Justice Wainwright, Justice Medina, Justice Green, and Justice Johnson joined.

Justice
Brister filed a dissenting opinion.

Justice Willett did not participate in the decision.

In this retaliatory-discharge case, the employee’s employment contract contains an arbitration
agreement that requires the employee to split arbitration costs up to a capped amount, limits
discovery, eliminates punitive damages and reinstatement remedies available under the Workers’
Compensation Act, and imposes other conditions on the arbitration process.

We must decide whether any or all of these provisions are unconscionable and, if they are, whether
the contract’s
severability clause preserves the arbitration right. We hold that the trial court did not
abuse its discretion in allowing the arbitrator to assess the
unconscionability of the agreement’s
fee-splitting and discovery-limitation
provisions as applied in the course of arbitration.

We further hold that the arbitration agreement’s provisions precluding remedies under the Workers’
Compensation Act are
substantively unconscionable and void under Texas law. However,
those provisions are not integral to the parties’ overall intended purpose to arbitrate their disputes
and, pursuant to the agreement’s severability clause, are
severable from the remainder of the
arbitration agreement, which we conclude is otherwise enforceable. Accordingly, we conditionally
grant the petition for mandamus.

I. Facts

Johnny Luna began his employment with Pol-Tex International, d/b/a Poly-America, L.P., in October
1998. Upon his hiring, Luna signed an agreement to submit “all claims or disputes” to arbitration.
Approximately four years later, Luna signed an amended agreement to arbitrate that contained
substantially the same provisions. Both the 1998 and 2002 agreements provide that they are
governed by the Federal Arbitration Act (FAA). 9 U.S.C. §§ 1–14.

Additionally, both agreements contain a series of requirements for the arbitration between the
parties. All claims must be asserted within a maximum of one year from the occurrence of the event
from which the claim arises. Fees associated with arbitration — including but not limited to mediation
fees, the arbitrators’ fees, court reporter fees, and fees to secure a place for a hearing — are to be
split between the parties, with the employee’s share capped at “the gross compensation earned by
the Employee in Employee’s highest earning month in the twelve months prior to the time the
arbitrator issues his award.”

Each side is permitted limited forms of discovery: twenty-five interrogatories (including sub-parts),
twenty-five requests for production or inspection of documents or tangible things, and one oral
deposition of no more than six hours. Parties may not use written depositions or requests for
admission; the agreement prohibits discovery of either party’s financial information except for the
employee’s earnings if the employee seeks lost wages, back pay, and/or front pay; and all aspects of
the arbitration are deemed confidential.

Finally, the arbitrator is stripped of authority to award punitive, exemplary, or liquidated damages, or
to order reinstatement of employment.

In December 2002, Luna suffered a work-related neck injury when he accidentally hit his head on a
pipe. Poly-America’s company doctor examined Luna and diagnosed him with an acute cervical
spine flexion injury. Luna subsequently filed a workers’ compensation claim and began receiving
physical therapy. Approximately two weeks later, Luna returned to work on a release for light duty;
however, Luna continued to suffer pain and utilized previously scheduled vacation time to recover
from his injury. After being warned by the company doctor that he needed to return to work and get off
of workers’ compensation if he wanted to keep his job, Luna returned to work without restrictions on
January 10, 2003. Upon his return, Luna noticed that another person was already being trained for his
position, and he claims that his supervisor began to harass him. One month later, Luna told his
supervisor that his neck continued to bother him and that he needed to return to the company doctor;
the next day that Luna was scheduled to work, he was fired.

Luna filed this suit asserting claims for unlawful retaliatory discharge under section 451.001 of the
Labor Code (“the Workers’ Compensation Act”). Tex. Lab. Code § 451.001–.003. Claiming that Poly-
America acted with malice, ill will, spite, or specific intent to cause injury, Luna sought both

reinstatemen
t and the imposition of punitive damages. He additionally sought a declaratory
judgment that the arbitration agreement was unenforceable because, among other reasons, its
provisions violated public policy and were
unconscionable. Luna submitted two affidavits — his
own, and that of an expert witness — in support of his claims. Poly-America responded with a motion
to compel arbitration which, after a hearing, the trial court granted.

Luna sought a writ of mandamus in the court of appeals, reasserting his argument that provisions of
the arbitration agreement were substantively unconscionable. The court of appeals held that, in light
of the
fee-splitting provisions and limitations on remedies, the arbitration agreement as a whole
was substantively unconscionable. 175 S.W.3d 315, 318. Poly-America sought review in this Court.

We hold that the arbitration agreement’s provision that eliminates available remedies under
the Workers’ Compensation Act is unenforceable, but we find that provision severable from
the arbitration agreement as a whole and conditionally grant Poly-America’s writ of
mandamus.

II. Standard of Review

Mandamus is the proper means by which to seek review of an order compelling arbitration under the
FAA.
In re Am. Homestar of Lancaster, Inc., 50 S.W.3d 480, 483 (Tex. 2001). In In re Palacios, we
recognized that it is “important for federal and state law to be as consistent as possible” in
enforcement and review of provisions under the FAA. 221 S.W.3d 564, 565 (Tex. 2006) (per curiam)
(quoting In re Kellogg Brown & Root, Inc., 166 S.W.3d 732, 739 (Tex. 2005)). Federal courts may not
review orders compelling arbitration and staying litigation (“compel-and-stay orders”) by interlocutory
appeal. See 9 U.S.C. § 16(b)(1) (“[A]n appeal may not be taken from an interlocutory order . . .
granting a stay of any action under Section 3 of this title.”). Accordingly, as we noted in Palacios, it
would be inappropriate to exercise our own mandamus power in a manner inconsistent with the
federal courts’ practice. See Palacios, 221 S.W.3d at 565.

Although mandamus review is generally available in federal courts to review non-appealable
interlocutory rulings, mandamus is granted only in exceptional cases. See generally Gulfstream
Aerospace Corp. v. Mayacamas Corp., 485 U.S. 271, 288–90 & n.13 (1988) (holding that, where a
particular order is not appealable, mandamus is available and “will be appropriate in exceptional
cases”). As we acknowledged in Palacios, federal courts have applied this template to orders that
cannot be appealed under the FAA, although they almost never grant mandamus relief. 221 S.W.3d
at 565-66 (“Even after Green Tree [Financial Corp.–Alabama v. Randolph, 531 U.S. 79 (2000)], the
Fifth Circuit has held that federal mandamus review of an order staying a case for arbitration may still
be available if a party can meet a ‘particularly heavy’ mandamus burden to show ‘clearly and
indisputably that the district court did not have the discretion to stay the proceedings pending
arbitration.’”) (quoting Apache Bohai Corp. v. Texaco China, B.V., 330 F.3d 307, 310–11 (5th Cir.
2003)).

This general rule has been broadly applied to unappealable ancillary interlocutory orders in
proceedings under the FAA, see, e.g., Georgiou v. Mobil Exploration & Prod. Servs., Inc. U.S., 1999
WL 642871 at *3 (5th Cir. July 27, 1999) (dismissing appeal of order staying litigation in favor of
arbitration proceeding in foreign forum, and denying mandamus because plaintiffs failed to carry the
“particularly heavy burden” to warrant mandamus relief from such an order); Cofab Inc. v. Phila. Joint
Bd., Amalgamated Clothing & Textile Workers Union, AFL–CIO–CLC, 141 F.3d 105, 110 (3d Cir.
1998); and appears to also apply to compel-and-stay orders under section 16(b)(1), see Douglas v.
U.S. Dist. Court, 495 F.3d 1062, 1065 (9th Cir. 2007) (granting mandamus relief from compel-and-
stay order); Manion v. Nagin, 255 F.3d 535, 538–40 & n.4 (8th Cir. 2001) (dismissing appeal of
various interlocutory orders, including order compelling arbitration, and denying mandamus because
Manion had not made “any showing that he [was] entitled to such extraordinary relief”); McDermott Int’
l, Inc. v. Underwriters at Lloyds Subscribing to Memorandum of Ins. No. 104207, 981 F.2d 744, 748
(5th Cir. 1993) (“This court has recognized that [mandamus review of an order compelling arbitration]
may be available [but] McDermott has failed to satisfy [the] demanding standard.”).[1]

Although federal precedent in this area is not uniformly clear, it appears a federal court would be
permitted — albeit not compelled — to address the merits of the mandamus arguments in this case.
If such review were categorically unavailable and unconscionability determinations the sole realm of
arbitrators, as the dissenting Justice proposes, development of the law as to this threshold issue
would be substantially hindered if not precluded altogether. Nevertheless, federal precedent counsels
against granting relief unless the stringent requirements for mandamus are met. See Gulfstream, 485
U.S. at 289.

Federal courts grant mandamus only upon demonstration of a “clear and indisputable” right to
issuance of the writ: “First, the party seeking the issuance of the writ must have no other adequate
means to attain the relief he desires. . . . Second, the petitioner must satisfy the burden of showing
that his right to issuance of the writ is clear and indisputable. Third . . . the issuing court, in the
exercise of its discretion, must be satisfied that the writ is appropriate under the circumstances.”
Cheney v. U.S. Dist. Court, 542 U.S. 367, 380–81 (2004).

Our own mandamus standard is similar, requiring a demonstration that the trial court clearly abused
its discretion by failing to correctly analyze or apply the law and a determination that the benefits of
mandamus outweigh the detriments such that an appellate remedy is inadequate. See In re
Prudential Ins. Co. of Am., 148 S.W.3d 124, 135–36 (Tex. 2004). Because arbitration is intended to
provide a lower-cost, expedited means to resolve disputes, mandamus proceedings will often, if not
always, deprive the parties of an arbitration agreement’s intended benefits when a compel-and-stay
order is at issue; accordingly, courts should be hesitant to intervene. With these standards in mind,
we turn to the compel-and-stay order in this case.

III. Unconscionability and the Federal Arbitration Act

Poly-America argues that the FAA’s “strong presumption” favoring arbitration applies in this case,
and furthermore that the FAA preempts all state public-policy grounds for finding the agreement to
arbitrate unenforceable. See In re R&R Personnel Specialists of Tyler, Inc., 146 S.W.3d 699, 705
(Tex. 2004) (holding that the FAA preempts “any public policy underlying the Texas workers’
compensation statutes that is contrary to the enforceability of arbitration agreements”). Because
neither this presumption nor federal preemption applies in a state court’s assessment of whether
parties have entered into a valid and enforceable agreement to arbitrate under state contract law, we
disagree.

Section 2 of the FAA provides that arbitration agreements “shall be valid, irrevocable, and
enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” 9
U.S.C. § 2 (emphasis added). Thus, an agreement to arbitrate is valid under the FAA if it meets the
requirements of the general contract law of the applicable state. In re AdvancePCS Health L.P., 172
S.W.3d 603, 606 (Tex. 2005) (citing First Options of Chicago, Inc. v. Kaplan, 514 U.S. 938, 944
(1995)). In determining the validity of an agreement to arbitrate under the FAA, courts must first apply
state law governing contract formation. See 9 U.S.C. § 2; First Options, 514 U.S. at 944. The United
States Supreme Court has repeatedly emphasized that “state law, whether of legislative or judicial
origin, is applicable [to the determination of the validity of an agreement to arbitrate] if that law arose
to govern issues concerning the validity, revocability, and enforceability of contracts generally.” Perry
v. Thomas, 482 U.S. 483, 493 n.9 (1987). Thus, courts “may not . . . invalidate arbitration agreements
under state laws applicable only to arbitration provisions.” Doctor’s Assocs., Inc. v. Casarotto, 517 U.
S. 681, 687 (1996); see also Perry, 482 U.S. at 493 n.9 (“A state-law principle that takes its meaning
precisely from the fact that a contract to arbitrate is at issue does not comport with [section 2].”).

However, the purpose and language of the FAA require only that agreements to arbitrate be placed
“upon the same footing as other contracts.” Doctor’s Assocs., 517 U.S. at 687 (quoting Scherk v.
Alberto-Culver Co., 417 U.S. 506, 511 (1974)) (emphasis added); see also H.R. Rep. No. 68-96, at 1
(1924) (noting that by enacting section 2, Congress sought to place agreements to arbitrate “upon
the same footing as other contracts, where [they] belong[]”). Perry makes clear that state courts may
not fashion special rules regarding the enforceability of arbitration contracts per se. See Perry, 482 U.
S. at 492 n.9. Furthermore, once an enforceable contract to arbitrate is found, there is a strong
federal presumption in favor of arbitration such that myriad doubts — as to waiver, scope, and other
issues not relating to enforceability — must be resolved in favor of arbitration. See, e.g., In re
FirstMerit Bank, 52 S.W.3d 749, 752 (Tex. 2001); Prudential Sec. Inc. v. Marshall, 909 S.W.2d 896,
898–99 (Tex. 1995). However, a state court must initially determine — through the neutral application
of its own contract law — whether an enforceable agreement exists in the first instance, and whether
“generally applicable contract defenses . . . may be applied to invalidate arbitration agreements
without contravening” the policies of the FAA. Doctor’s Assocs., 517 U.S. at 687. Thus, in this case, if
a contract limiting damages or restricting other remedies under the Workers’ Compensation Act is
generally unenforceable under Texas law, an arbitration contract with these same limitations will also
be unenforceable.

Nevertheless, under Texas law, as with any other contract, agreements to arbitrate are valid unless
grounds exist at law or in equity for revocation of the agreement. The burden of proving such a ground
— such as fraud, unconscionability or voidness under public policy — falls on the party opposing the
contract. See FirstMerit Bank, 52 S.W.3d at 756. Thus, while we reject Poly-America’s assertions
that we must apply a presumption favoring arbitration in assessing whether the parties entered into
an enforceable agreement under Texas law and that the FAA preempts Texas public policies that
may make certain contractual provisions generally unenforceable, Luna nevertheless bears the
burden to establish that the challenged provisions are unenforceable.

IV. Arbitration and Unconscionability Under Texas Law

A. General Standard

Agreements to arbitrate disputes between employers and employees are generally enforceable
under Texas law; there is nothing per se unconscionable about an agreement to arbitrate
employment disputes and, in fact, Texas law has historically favored agreements to resolve such
disputes by arbitration. See Advance PCS, 172 S.W.3d at 608; EZ Pawn Corp. v. Mancias, 934 S.W.
2d 87, 90 (Tex. 1996); Cantella & Co. v. Goodwin, 924 S.W.2d 943, 944 (Tex. 1996).

Unconscionable contracts, however — whether relating to arbitration or not — are unenforceable
under Texas law. A contract is unenforceable if, “given the parties’ general commercial background
and the commercial needs of the particular trade or case, the clause involved is so one-sided that it
is unconscionable under the circumstances existing when the parties made the contract.” FirstMerit
Bank, 52 S.W.3d at 757; see also In re Halliburton Co., 80 S.W.3d 566, 571 (Tex. 2002) (“[S]
ubstantive unconscionability . . . refers to the fairness of the arbitration provision itself.”).
Unconscionability is to be determined in light of a variety of factors, which aim to prevent oppression
and unfair surprise; in general, a contract will be found unconscionable if it is grossly one-sided. See
Dan B. Dobbs, 2 Law of Remedies 703, 706 (2d ed. 1993); see also Restatement (Second) of
Contracts § 208, cmt. a (1979) (“The determination that a contract or term is or is not unconscionable
is made in the light of its setting, purpose, and effect. Relevant factors include weaknesses in the
contracting process like those involved in more specific rules as to contractual capacity, fraud, and
other invalidating causes; the policy also overlaps with rules which render particular bargains or terms
unenforceable on grounds of public policy.”). Although not subject to precise doctrinal definition, see
Sw. Bell Tel. Co. v. DeLanney, 809 S.W.2d 493, 498 (Tex. 1991) (Gonzalez, J., concurring),
unconscionability — as delineated by the above principles — has been recognized and applied by
this Court for well over a century. See, e.g., Flanagan v. Pearson, 61 Tex. 302, 307 (1884); Fowler v.
Stoneum, 11 Tex. 478, 493 (1854); Hemming v. Zimmerschitte, 4 Tex. 159, 166 (1849); Luckett v.
Townsend, 3 Tex. 119, 131 (1848).

Whether a contract is contrary to public policy or unconscionable at the time it is formed is a question
of law. Hoover Slovacek LLP v. Walton, 206 S.W.3d 557, 562 (Tex. 2006). Because a trial court has
no discretion to determine what the law is or apply the law incorrectly, its clear failure to properly
analyze or apply the law of unconscionability constitutes an abuse of discretion. See Walker v.
Packer, 827 S.W.2d 833, 840 (Tex. 1992).

B. Arbitration and Statutory Rights

An arbitration agreement covering statutory claims is valid so long as the arbitration agreement does
not waive the substantive rights and remedies the statute affords and the arbitration procedures are
fair, such that the employee may “effectively vindicate his statutory rights.” In re Halliburton, 80 S.W.3d
at 572. Federal courts, analyzing the enforceability of arbitration provisions relating to federal
statutory claims, have noted that such contracts are not enforceable when a party is forced to “forgo
the substantive rights afforded by the statute,” as opposed to merely “submit[ting] to resolution in an
arbitral, rather than a judicial, forum.” Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc., 473 U.
S. 614, 628 (1985). In the context of federal claims, either an expression of federal intent to exclude
certain categories of claims from arbitration, see Gilmer v. Interstate/Johnson Lane Corp., 500 U.S.
20, 26 (1991), or the excessive waiver of statutory rights, see Mitsubishi, 473 U.S. at 628, may
render a particular dispute un-arbitrable. State courts, bound by the FAA under the supremacy
clause, have more limited power, as the FAA preempts state laws that specifically disfavor
arbitration. Perry, 482 U.S. at 492 n.9; see Jack B. Anglin Co. v. Tipps, 842 S.W.2d 266, 271 (Tex.
1992) (holding that the FAA preempts state statutes to the extent they are inconsistent with the FAA’s
purpose to require courts to compel arbitration when the parties have so provided in their contracts).

However, where a particular waiver of substantive remedies or other provision of a contract is
unconscionable — independent of the agreement to arbitrate — it will be unenforceable even though
included in an agreement to arbitrate. See Gilmer, 500 U.S. at 33 (“[A]rbitration agreements are
enforceable, ‘save upon such grounds as exist at law or in equity for the revocation of any contract.’”)
(quoting 9 U.S.C. § 2). To determine the permissibility of restrictions on a particular worker’s access
to statutory rights, we analyze the provisions of the actual statute at issue; thus, to analyze the
enforceability of the various restrictions and waivers in the employment contract at issue in this case,
we turn to the retaliatory-discharge provisions of the Texas Workers’ Compensation Act, Tex. Lab.
Code §§ 451.001–.003.

C. Purpose and Structure of the Texas Workers’ Compensation Act’s Anti-Retaliation
Provisions

The Texas Workers’ Compensation Act was enacted to protect Texas workers and employees. Fid.
& Cas. Co. of N.Y. v. McLaughlin, 135 S.W.2d 955, 956 (Tex. 1940). The Texas Legislature enacted
the original Workers’ Compensation Act in 1913 in response to the needs of workers who, despite a
growing incidence of industrial accidents, were increasingly being denied recovery. Kroger Co. v.
Keng, 23 S.W.3d 347, 350 (Tex. 2000); Tex. Workers’ Compensation Comm’n v. Garcia, 893 S.W.
2d 504, 510 (Tex. 1995). In order to ensure compensation for injured employees while protecting
employers from the costs of litigation, the Legislature provided a mechanism by which workers could
recover from subscribing employers without regard to the workers’ own negligence, see Kroger, 23 S.
W.3d at 351, while limiting the employers’ exposure to uncertain, possibly high damage awards
permitted under the common law, see Reed Tool Co. v. Copelin, 689 S.W.3d 404, 407 (Tex. 1985).
In light of the purposes of the Workers’ Compensation Act as a whole, “[i]t is the settled policy of this
State to construe liberally the provisions of the . . . [l]aw, in order to effectuate the purposes for which
it was enacted.” Huffman v. S. Underwriters, 128 S.W.2d 4, 6 (Tex. 1939) (citations omitted). As we
have recently noted, “[b]ecause we should liberally construe the Workers’ Compensation Act in favor
of the injured worker, a strained or narrow construction of [the Act] would be improper. Moreover, it
would be injudicious to construe the statute in a manner that supplies by implication restrictions on an
employee’s rights that are not found in . . . [the] plain language.” Kroger, 23 S.W.3d at 349.

The Texas Workers’ Compensation Act provides that a subscriber to the workers’-compensation
system may not “discharge or in any other manner discriminate against an employee because the
employee has . . . filed a workers’ compensation claim in good faith.” Tex. Lab. Code § 451.001–.001
(1). The Legislature’s purpose in enacting section 451.001 was to protect persons entitled to benefits
under the Act and to prevent them from being discharged for seeking to collect those benefits. See
Tex. Steel Co. v. Douglas, 533 S.W.2d 111, 115 (Tex. Civ. App.—Fort Worth 1976, writ ref’d n.r.e.).
Since recovery of benefits under the Workers’ Compensation Act is the exclusive remedy available to
injured employees of subscribing employers, see Tex. Lab. Code § 408.001(a), the availability of
remedies for retaliatory discharge protects employees’ exercise of their statutory rights to
compensation under the Act. See Padilla v. Carrier Air Conditioning, 67 F. Supp. 2d 650, 664 (E.D.
Tex. 1999); Mid-South Bottling Co. v. Cigainero, 799 S.W.2d 385, 389 (Tex. App.—Texarkana 1990,
writ denied). In accordance with these principles, the anti-retaliation provisions of the Act must protect
employees even before they have actually filed a claim, because otherwise “the law would be
completely useless and would not accomplish the purpose for which it was enacted. . . . [A]ll the
employer would have to do in order to avoid the consequences of the statute would be to fire the
injured workman before he filed the claim.” Tex. Steel Co., 533 S.W.2d at 115.            “The decisions
of this State do not look with favor upon contracts waiving rights arising under the Workmen’s
Compensation Law.” Huffman, 128 S.W.2d at 6. Such waivers affect not only the individual employee
subject to the waiver, but also the public, which bears the cost of the workers’ compensation
program. See Holt v. Cont’l Group, Inc., 708 F.2d 87, 91 (2d Cir. 1983) (“A retaliatory discharge
carries with it the distinct risk that other employees may be deterred from protecting their rights under
the Act.”). Therefore, we have invalidated contracts that purport to relieve employers of their
obligations under the Workers’ Compensation Act. See James v. Vernon Calhoun Packing Co., 498
S.W.2d 160, 162 (Tex. 1973) (noting that “[w]e are much impressed with the idea that there is a large
element of public interest in the administration of [the Workers’ Compensation Act]”); Hazelwood v.
Mandrell Indus. Co., 596 S.W.2d 204, 206 (Tex. Civ. App.—Houston [1st Dist.] 1990, writ ref’d n.r.e.)
(“If . . . this balance [established by the Act] is tipped so that the employee’s benefits under the statute
are substantially reduced, the clear intent of the legislature is thwarted.”). We have likewise held
unenforceable contracts that explicitly relieve employers of tort liability, relying either on common law
prohibitions against such contracts, see Barnhart v. Kansas City M. & O. Ry. Co. of Tex., 184 S.W.
176, 179 (Tex. 1916), or upon the Workers’ Compensation Act, see Petroleum Cas. Co. v. Smith,
274 S.W.2d 150, 151 (Tex. Civ. App.—San Antonio 1954, writ ref’d) (noting that “[t]he right to
workmen’s compensation is statutory, and cannot be abridged by private agreements or special
applications for employment”); Clevenger v. Burgess, 31 S.W.2d 675, 678 (Tex. Civ. App.—
Beaumont 1930, writ ref’d); Tex. Employers Ins. Ass’n v. Peppers, 133 S.W.2d 165, 167 (Tex. Civ.
App.—Galveston 1939, writ dism’d) (“[T]he courts will not enforce contracts which are either
expressly or impliedly prohibited by the [Workers’ Compensation] Act.”).

This case concerns the validity of a subscribing employer’s use of an agreement that, in the course of
requiring arbitration between the parties in work-related disputes, imposes a series of procedural
and substantive limits on the employee’s rights. We must analyze the challenged limitations in light of
the policies underlying the Workers’ Compensation Act, and the purposes of its anti-retaliation
provisions, to determine whether they improperly shift the cost of injury from a subscribing employer
onto its employees in contravention of the Act’s provisions. Cf. Lawrence v. CDB Servs., Inc., 44 S.W.
3d 544, 550 (Tex. 2001) (noting that the agreements did not “shift the risk of on-the-job injuries to the
employees”); see also Gentry v. Superior Court, 165 P.3d 556, 782 (Cal. 2007), cert. denied ___ U.
S. ___ (2008) (noting that under California law, when an employee is bound by a predispute
arbitration agreement to adjudicate nonwaivable statutory employment rights, the arbitration
agreement may not limit damages, discovery must be sufficient to arbitrate the claim, there must be a
written arbitration decision, and the employer must pay all costs “unique to arbitration”).

V. The Challenged Arbitration Provisions

A. Limitation of Remedies

The Workers’ Compensation Act specifies that “[a] person who violates section 451.001 is liable for
reasonable damages incurred by the employee as a result of the violation,” and that “[a]n employee
discharged in violation of section 451.001 is entitled to reinstatement in the former position of
employment.” Tex. Lab. Code § 451.002(a)–(b). We have previously explained that “reasonable
damages” are not limited to actual damages, see Azar Nut Co. v. Caille, 734 S.W.2d 667, 669 (Tex.
1987), but may include future damages, as well as exemplary or punitive damages when it is shown
that the employer acted with actual malice in retaliating against the employee for filing a workers’
compensation claim. See Cont’l Coffee Prods. v. Cazarez, 937 S.W.2d 444, 454 (Tex. 1996);
Carnation Co. v. Borner, 610 S.W.2d 450, 454–55 (Tex. 1980).

The arbitration agreement in this case eliminates two types of remedies available under the anti-
retaliation provisions of the Workers’ Compensation Act, prohibiting the arbitrator from ordering
reinstatement or awarding punitive damages. See Tex. Lab. Code § 451.002 (providing for
reinstatement and an award of reasonable damages).

Luna contends these limitations render the agreement unconscionable and unenforceable because
they prevent him from effectively vindicating his statutory rights in arbitration, thus undercutting the
basic assumptions of the FAA. See Gilmer, 500 U.S. at 28 (noting that claims under other federal
statutes are appropriate for arbitration so long as the litigant can effectively vindicate any statutory
rights). The court of appeals agreed with Luna. 175 S.W.3d at 323–24. Although it noted other courts’
decisions upholding punitive-damages waivers, id. at 323, and further noted that preclusion of
statutory remedies may not always portend unconscionability, id., the court held that the preclusion of
remedies here interfered with Luna’s ability to bring his retaliatory-discharge claim under the
Workers’ Compensation Act and thus weighed toward the contract’s unconscionability, id. Poly-
America argues that the court of appeals’ decision conflicts with Pony Express Courier Corp. v.
Morris, 921 S.W.2d 817, 822 (Tex. App.—San Antonio 1996, no writ), and decisions of other courts
indicating that limitations of remedies are permissible, e.g., Inv. Partners v. Glamour Shots Licensing,
Inc., 298 F.3d 314, 318 n.1 (5th Cir. 2002).

Because we view the anti-retaliation provisions of the Workers’ Compensation Act as a non-waivable
legislative system for deterrence necessary to the nondiscriminatory and effective operation of the
Texas Workers’ Compensation system as a whole, we agree with Luna that the provisions
eliminating key remedies under the statute are unenforceable.

An arbitration agreement covering statutory claims is valid so long as “the arbitration agreement
does not waive substantive rights and remedies of the statute and the arbitration procedures are fair
so that the employee may effectively vindicate his statutory rights.” In re Halliburton, 80 S.W.3d at
572. “‘[B]y agreeing to arbitrate a statutory claim, a party does not forgo the substantive rights
afforded by the statute; it only submits to their resolution in an arbitral, rather than a judicial, forum.’”
Gilmer, 500 U.S. at 26 (quoting Mitsubishi, 473 U.S. at 628). In this case, Luna contends Poly-
America acted with actual malice in unlawfully discharging him, a claim for which the Workers’
Compensation Act allows punitive damages. See Tex. Lab. Code § 451.002; Azar Nut Co., 734 S.W.
2d at 668. Permitting an employer to contractually absolve itself of this statutory remedy would
undermine the deterrent purpose of the Workers’ Compensation Act’s anti-retaliation provisions. In
creating the Texas Workers’ Compensation Act, the Legislature carefully balanced competing
interests — of employees subject to the risk of injury, employers, and insurance carriers — in an
attempt to design a viable compensation system, all within constitutional limitations. See Garcia, 893
S.W.2d at 521. Were we to endorse Poly-America’s position and permit enforcement of these
remedy limitations, a subscribing employer could avoid the Act’s penalties by conditioning
employment upon waiver of the very provisions designed to protect employees who have been the
subject of wrongful retaliation.

Our decision in Lawrence, 44 S.W.3d 544, is fully consistent with this view. There, employees of a
non-subscribing employer elected, after they were hired, to participate in an employer benefit plan
that would provide injured employees with specified benefits in lieu of common law remedies. Id. at
545–46. We refused to void the agreement on public-policy grounds, discerning “no clear legislative
intent to prohibit agreements such as those presented.” Id. at 545. We emphasized that participation
in the workers’ compensation program is voluntary for employers in Texas, and that courts are ill
equipped to weigh whether a non-subscribing employer’s particular benefits plan would undermine
the purposes of the Workers’ Compensation Act. See id. at 551–53.[2] Our decision was specifically
tailored to non-subscribing employers who elected not to participate in the workers’ compensation
program. Importantly, we distinguished cases involving contracts imposed as a condition of
employment, emphasizing that “[t]he distinction between an employment contract that requires a
prospective employee, as a condition of the receipt or retention of employment, to agree to limit the
employer’s liability . . . and a voluntary occupational insurance program, in which the employee has
the option to enroll . . . is decisive.” Lawrence, 44 S.W.3d at 550 (quoting Brito v. Intex Aviation
Servs., Inc., 879 F. Supp. 650, 654 (N.D. Tex. 1995)) (citing Clevenger, 31 S.W.2d at 678; Barnhart,
184 S.W.at 176)).

This case presents just such a
liability-limiting provision, imposed as a condition of
employment
, which we suggested in Lawrence would violate public policy. See id. Such waivers
would allow subscribing employers to enjoy the Act’s limited-liability benefits while exposing workers
to exactly the sort of costs — of injuries paid for by the employee for fear of retribution for making a
claim — that the Act is specifically designed to shift onto the employer. The balance established by
the Act is thus “tipped so that the employee’s benefits under the statute are substantially reduced,
[and] the
clear intent of the legislature is thwarted.” Hazelwood, 596 S.W.2d at 206.

As we have previously refused to enforce private agreements that allow subscribing employers to
reap the system’s benefits while burdening employees with the cost of injury, so too we find the
provisions of the present contract — which substantively limit Poly-America’s liability for wrongful
retaliation and thereby undermine the deterrent regime the Legislature specifically designed to
protect Texas workers — void under Texas law. See Tex. Steel, 533 S.W.2d at 115; Holt, 708 F.2d at
91.

B. Fee-Splitting Provision

The arbitration agreements provide that, in the event of a claim, all fees related to arbitration —
including but not limited to mediation fees, the arbitrators’ fees, costs of procuring a location for a
hearing, and court reporter fees — will be split equally between the employer and the employee, with
the employee’s contribution capped at an amount equal to “the gross compensation earned by the
Employee in Employee’s highest earning month in the twelve months prior to the time the arbitrator
issues his award.” The court of appeals held that this provision “weigh[ed] heavily toward a finding of
substantive unconscionability.” 175 S.W.3d at 322. Poly-America argues that this was clear
error: first, because the court of appeals improperly inferred that Luna could not afford likely
arbitration costs based solely on subjective evidence and, second, because it failed to compare such
costs to the expected costs of litigation.[3] Luna responds that it was Poly-America that failed to
present evidence of the comparative cost of litigation and that the evidence presented was sufficient
to allow an objective determination that the likely costs of arbitration were beyond Luna’s financial
means. We begin with the evidentiary challenge.

1. Evidentiary Challenge

Poly-America claims that the court of appeals, by crediting Luna’s factual allegations concerning his
financial inability to share arbitration costs, improperly applied a new evidentiary standard that will
require all parties seeking to compel arbitration to engage in expensive discovery whenever a
resisting party submits cursory and subjective evidence that arbitration costs are “unaffordable.” This
evidentiary burden, Poly-America argues, is contrary to Texas law and policy that supports summary
disposition of motions to compel arbitration. In response, Luna contends the facts upon which the
court of appeals relied could have been controverted by affidavit or cross-examination, which Poly-
America failed to do; consequently, the court of appeals based its ruling on the undisputed facts
established by Luna’s affidavits. Both parties cite Anglin, 842 S.W.2d at 269, to support their
respective positions. There, we defined the proper circumstances under which a trial court should
hold a full evidentiary hearing on a motion to compel arbitration:

Because the main benefits of arbitration lie in expedited and less expensive disposition of a dispute,
and the legislature has mandated that a motion to compel arbitration be decided summarily, we think
it unlikely that the legislature intended the issue to be resolved following a full evidentiary hearing in all
cases. We also envision that the hearing at which a motion to compel arbitration is decided would
ordinarily involve application of the terms of the arbitration agreement to undisputed facts, amenable
to proof by affidavit.

With these considerations in mind, we hold that the trial court may summarily decide whether to
compel arbitration on the basis of affidavits, pleadings, discovery, and stipulations. However, if the
material facts necessary to determine the issue are controverted, by an opposing affidavit or
otherwise admissible evidence, the trial court must conduct an evidentiary hearing to determine the
disputed material facts. Id.

Because the only facts Luna presented on the motion to compel were uncontroverted under this
standard — Luna’s affidavits accompanying his original petition were neither contradicted nor
challenged in Poly-America’s response — we believe the court of appeals acted properly in crediting
those facts on appeal.

Luna attached to his original petition his own affidavit and that of an expert witness providing detailed
estimates of the likely cost of arbitration in Luna’s case, and Luna’s expected share under the
agreement’s capped fee-splitting provision based on his monthly salary (approximately $3,300.00)
as a Poly-America supervisor. Luna described his anticipated share of the arbitration costs as “way
more money than I can afford,” and averred that, if he had to pay such an amount to have his claim
determined, he would be unable to pursue his claim against the company unless he could find an
attorney willing to pay those fees. Luna recounted that he had attempted to retain two attorneys, but
they had refused to represent him on a contingent-fee basis because of the arbitration agreement.

Poly-America did not dispute these facts but asserted legal arguments in its pleadings that the cost
provisions, as written or as applied, were not unconscionable under Texas law. At the hearing on its
motion to compel, Poly-America again asserted only legal arguments in response to Luna’s
challenge to the cost-splitting provision. There is no indication in the record that the trial court
discredited or otherwise viewed the facts recited in Luna’s affidavits as insufficient; rather, on the
basis of Poly-America’s legal arguments, the trial court granted the motion to compel. This
disposition was consistent with our statements in Anglin in which we indicated that motions to compel
should be decided summarily unless disputed issues of fact require a full evidentiary hearing. See id.

However, the court of appeals clearly differed from the trial court in its view of the law. It held that the
trial court’s granting of the motion to compel — in light of Luna’s averred inability to afford his likely
arbitration costs and the agreement’s other limitations — was an abuse of discretion. 175 S.W.3d at
318–20. In doing so, the court of appeals properly credited the undisputed facts contained in Luna’s
affidavits as to the total expected cost of arbitration and Luna’s anticipated share based upon his pre-
termination monthly income. Id. at 319–20. Poly-America contends the court of appeals improperly
ruled based on Luna’s subjective, and thus practically incontrovertible, belief that he could not afford
arbitration, which does not satisfy this Court’s requirements of “specific” evidence to support claims
of unconscionably expensive arbitration. See In re U.S. Home Corp., 236 S.W.3d 761, 764 (Tex.
2007). However, the court of appeals relied not solely upon Luna’s belief but upon his and his expert’
s specific monetary estimates, which provided objective support for Luna’s uncontroverted claim that
arbitration costs would preclude his pursuit of the lawsuit. See 175 S.W.3d at 319. The court of
appeals did not, therefore, rely solely on subjective and incontrovertible allegations.

2. Unconscionability of Fee-Splitting Provisions

Poly-America alternatively challenges the court of appeals’ conclusion that the agreement’s cost-
allocation provisions favor a finding of unconscionability because the court did not consider the
relative costs that Luna would likely incur if the case were litigated in court — costs that, based on
Poly-America’s estimates, would greatly exceed the capped cost of arbitration — and Luna failed to
provide any evidence of the actual cost of arbitration that he would bear. Although we have no doubt
that some fee-splitting provisions may operate to discourage employees like Luna from seeking
vindication of their rights under the Workers’ Compensation Act, we must agree with Poly-America
that the trial court did not abuse its discretion in ordering arbitration in this case.

Courts across the country have universally condemned the use of fee-splitting agreements in
employment contracts that have the effect of deterring potential litigants from vindicating their
statutory rights in an arbitral forum. See Green Tree, 531 U.S. at 90–91. Some courts have gone so
far as to find fee-sharing agreements unenforceable per se. See, e.g., Cole v. Burns Int’l Sec. Servs.,
105 F.3d 1465, 1483–85 (D.C. Cir. 1995), cited in Halliburton, 80 S.W.3d at 572; Shankle v. B-G
Maint. Mgmt. of Colo., Inc., 163 F.3d 1230, 1233–35 (10th Cir. 1999); Paladino v. Avnet Computer
Techs., Inc., 134 F.3d 1054, 1062 (11th Cir. 1998). These courts reason that “an employee can never
be required, as a condition of employment, to pay an arbitrator’s compensation in order to secure the
resolution of statutory claims . . . . [T]his would surely deter the bringing of arbitration and constitute a
de facto forfeiture of statutory rights.” Cole, 105 F.3d at 1468; accord Shankle, 163 F.3d at 1235
(“Such a result clearly undermines the remedial and deterrent functions of . . . anti-discrimination
laws.”).

We agree that fee-splitting provisions that operate to prohibit an employee from fully and effectively
vindicating statutory rights are not enforceable. See Halliburton, 80 S.W.3d at 572. However, this
Court joins the majority of other courts which — though recognizing the same policy concerns
articulated by courts holding fee-splitting arrangements per se unconscionable — require some
evidence that a complaining party will likely incur arbitration costs in such an amount as to deter
enforcement of statutory rights in the arbitral forum. See U.S. Home Corp., 236 S.W.3d at 764;
FirstMerit Bank, 52 S.W.3d at 756–57. As federal courts have likewise recognized:

[I]n some cases, the potential of incurring large arbitration costs and fees will deter potential litigants
from seeking to vindicate their rights in the arbitral forum . . . . [I]f the fees and costs of the arbitral
forum deter potential litigants, then that forum is clearly not an effective, or even adequate, substitute
for the judicial forum . . . . [T]he burden of demonstrating that incurring such costs is likely under a
given set of circumstances rests, at least initially, with the party opposing arbitration.

Morrison v. Circuit City Stores, Inc., 317 F.3d 646, 659-60 (6th Cir. 2003); accord Bradford v.
Rockwell Semiconductor Sys., Inc., 238 F.3d 549, 556 (4th Cir. 2001); Rosenberg v. Merrill Lynch,
Pierce, Fenner & Smith, Inc., 170 F.3d 1, 16 (1st Cir. 1999).

Luna contends the magnitude of the fee he could incur under the arbitration agreement, which he
estimates to be as high as $3,300, will prevent him from pursuing his claim. Poly-America counters
that litigation costs would be much higher, and therefore the arbitration agreement’s capped cost-
splitting provision benefits the employee and cannot be unconscionable. It is true that in evaluating
the enforceability of fee-splitting provisions, some courts take into account the relative costs of
arbitration versus litigation. See, e.g., Bradford, 238 F.3d at 556 n.5 (focusing upon “a claimant’s
expected or actual arbitration costs and his ability to pay those costs, measured against a baseline
of the claimant’s expected costs for litigation and his ability to pay those costs”). However, at this
stage of the proceedings, much of this evidence is necessarily speculative, and thus counsels
against a court’s ex ante interference with arbitration.

We do not doubt that arbitration costs might be so high in a given case as to preclude access to the
forum. But “the ‘risk’ that [a claimant] will be saddled with prohibitive costs is too speculative to justify
the invalidation of an arbitration agreement.” Green Tree, 531 U.S. at 91. Luna has not demonstrated
that the ability to pursue his claim in the arbitral forum hinges upon his payment of the estimated
costs; to the contrary, depending upon the circumstances, Luna may not have to bear any cost at all,
and Poly-America has presented some evidence that the capped cost-splitting arrangement may
even benefit Luna. The fee-splitting provision in Luna’s arbitration agreement caps his share of costs
at “the gross compensation earned by Employee in Employee’s highest earning month in the twelve
months prior to the time the arbitrator issues his award.” (Emphasis added). Luna, however,
presented evidence of his “highest monthly salary in the year preceding [his] termination from the
company,” a period necessarily earlier than that relevant under the arbitration agreement. The record
contains no fact-based estimation of Luna’s wages in the relevant time period and, thus, no evidence
of his likely share of arbitration costs.

Just as we allow litigants who demonstrate an inability to pay costs to proceed with their claims in
court, however, we see nothing that would prevent arbitrators from fairly adjusting employee cost
provisions when necessary to allow full vindication of statutory rights in the arbitral forum. See Tex. R.
Civ. P. 145. The contract presented in this case specifically provides that the arbitrator may modify
unconscionable terms; if the cost provisions precluded Luna’s enforcement of his non-waivable
statutory rights, they would surely be unconscionable for the reasons we have explained and the
arbitrator would be free to modify them. The arbitrator is better situated to assess whether the cost
provision in this case will hinder effective vindication of Luna’s statutory rights and, if so, to modify the
contract’s terms accordingly. See Halliburton, 80 S.W.3d at 572. We conclude the trial court did not
abuse its discretion in refusing to declare the contract’s cost-splitting provision unconscionable and
nullify the arbitration agreement.

C. Discovery Limitations

The 2002 agreement provides that each party may serve on the other a single set of twenty-five
interrogatories (including sub-parts) and one set of twenty-five requests for production or inspection
of documents or tangible things. Additionally, the agreement includes limitations alleged by Luna to
be unconscionable: (1) a limitation of each party to a single, six-hour deposition; (2) a prohibition on
requests for admission; (3) a ban on inquiry into Poly-America’s finances; and (4) a confidentiality
provision requiring confidentiality of the parties and their attorneys regarding all aspects of the
arbitration. Luna contends these limitations make it virtually impossible for him to prove his claim of
retaliatory discharge and render the arbitration agreement unconscionable.

Although an issue of first impression in this Court, several courts around the country have analyzed
the enforceability of similar arbitration provisions limiting parties’ access to various forms of
discovery. Applying a rule functionally equivalent to that used to analyze fee-splitting provisions, these
courts refuse to enforce such limitations when adequate evidence is presented that a plaintiff’s ability
to present his or her claims in an arbitral forum is thereby hindered. See, e.g., Hulett v. Capitol Auto
Group, Inc., No. 07-6151-AA, 2007 WL 3232283, at *4–*5 (D. Or. Oct. 29, 2007) (holding discovery
restrictions that prohibited requests for admission or interrogatories and limited parties to three
depositions unconscionable because they “serve to unreasonably withhold information from plaintiff
that would otherwise be available through discovery, thus hindering her ability to present her claims in
an arbitration forum”); accord Ostroff v. Alterra Healthcare Corp., 433 F. Supp. 2d 538, 547 (E.D. Pa.
2006). Courts upholding arbitration provisions containing discovery limitations have done so in
recognition of the same principle, but determined that a particular party failed to provide adequate
evidence that the provisions “prove insufficient to allow . . . claimants . . . a fair opportunity to present
their claims.” Gilmer, 500 U.S. at 31; see, e.g., In re Cotton Yarn Antitrust Litig., 505 F.3d 274, 286–
87 (4th Cir. 2007); Amisil Holdings, Ltd. v. Clarium Capital Mgmt., No. C06-05255MJJ, 2007 WL
2768995, at *4 (N.D. Cal. Sept. 20, 2007) (“[Claimant] has not adequately demonstrated why
arbitration under the AAA rules would deny it a fair opportunity to present its claims.”).

We agree with these courts that,
where the underlying substantive right is not waivable, ex
ante limitations on discovery that unreasonably impede effective prosecution of such rights
are likewise unenforceable
. However, because the relevant inquiry depends upon the facts
presented in a given case and the particular discovery limitations’ effect upon the relevant statutory
regime, we are doubtful that courts — assessing claims and discovery limitations before arbitration
begins — are in the best position to accurately determine which limits on discovery will have such
impermissible effect.

In this case, Luna’s expert witness testified that in most employment-discharge cases the employer
only needs to take the plaintiff’s deposition, while the plaintiff generally needs testimony from a
number of witnesses to disprove the employer’s likely defense that termination was based on poor
performance. Additionally, the expert stated, the employee will likely wish to depose additional
witnesses to show a pattern or practice of discrimination, whereas the employer typically has a ready
pool of available employees and managers to assist in preparing for the arbitration. For these
reasons, the expert concluded, the arbitration agreement’s discovery limitations “significantly reduce
the plaintiff’s ability to prevail in arbitration, regardless of how strong a plaintiff’s case is on the
merits.” We agree that if the discovery limitations the arbitration agreement imposes operate to
prevent effective presentation of Luna’s claim they would be unenforceable. But at this point in the
proceedings, without knowing what the particular claims and defenses — and the evidence needed
to prove them — will be, discerning the discovery limitations’ potential preclusive effect is largely
speculative.

The assessment of particular discovery needs in a given case and, in turn, the enforceability of
limitations thereon, is a determination we believe best suited to the arbitrator as the case unfolds. As
with cost-sharing, discovery limitations that prevent vindication of non-waivable rights or “prove
insufficient to allow [Luna] a fair opportunity to present [his] claims,” Gilmer, 500 U.S. at 31, would be
unconscionable and thus not binding on the arbitrator, as the agreement in this case specifically
acknowledges. At this point in the proceedings, though, we cannot conclude that the evidence
presented to the trial court compelled a finding that the discovery limitations were per se
unconscionable. Thus, the trial court did not abuse its discretion.

D. Prohibition on Inquiry into “Good Cause”

Luna claims the arbitration provision that prohibits the arbitrator’s ability “to apply a ‘just cause’ or
‘good cause’ standard to claims relating to Employee’s claims concerning his employment or
separation therefrom” is substantively unconscionable because it prohibits, in a retaliatory-discharge
case, inquiry into whether the employer had a valid, nondiscriminatory reason for firing the employee.
Poly-America contends the contract cannot be read as Luna claims, and in fact does not prevent
such an inquiry. We agree with Poly-America, and with the court of appeals, that this prohibition does
not operate as Luna asserts; rather, the prohibition simply emphasizes that the contract relates to at-
will employment. See Montgomery County Hosp. Dist. v. Brown, 965 S.W.2d 501, 502 (Tex. 1998).
Thus, the prohibition prevents the arbitrator from substituting a “good cause” requirement for the “at
will” standard. The provision does not, however, prohibit inquiry into whether Poly-America improperly
terminated Luna in retaliation for his filing of a workers’ compensation claim. Because we read the
provision merely to articulate an accepted rule of employment contracts, and not to restrict a
necessary inquiry into the motivations behind Poly-America’s termination of Luna in this case, we
agree with the court of appeals that the provision is not unconscionable. See In re Palm Harbor
Homes, Inc., 195 S.W.3d 672, 678 (Tex. 2006) (rejecting a claim that an arbitration provision was
substantively unconscionable where the challenged provision “effectively incorporate[d] established
provisions of contract law”).

E. One-Year Limitations Period

The arbitration agreement includes a clause that requires written notice of a claim to be filed within a
maximum of one year from the events giving rise to an arbitrable claim. Luna contends this provision
unconscionably shortens the two-year statute of limitations applicable to claims of retaliatory
discharge. See Johnson & Johnson Med., Inc. v. Sanchez, 924 S.W.2d 925, 927 (Tex. 1996).
However, as Luna filed this case well within the one-year period and thus suffered no prejudice from
this provision, it is immaterial to Luna’s claims of substantive unconscionability.

F. Lifetime Application

Finally, Luna argues that the arbitration agreement unconscionably applies even to claims that may
arise after Luna’s employment with Poly-America has ended and which may have nothing to do with
Luna’s employment. While we can imagine circumstances that might present a closer question, Luna’
s claims here concern his employment and termination, the central focus of the agreement. We thus
agree with the court of appeals that this provision does not render the arbitration agreement per se
unconscionable. See 175 S.W.3d at 326.

VI. Severability

The arbitration agreement in this case contains a severability clause, which provides as follows:

Should any term of this Agreement be declared illegal, unenforceable, or unconscionable, the
remaining terms of the Agreement shall remain in full force and effect. To the extent possible, both
Employee and Company desire that the Arbitrator modify the term(s) declared to be illegal,
unenforceable, or unconscionable in such a way as to retain the intended meaning of the term(s) as
closely as possible.

Poly-America argues that, even if elements of its arbitration agreement with Luna are
unconscionable, arbitration is nevertheless required because the unconscionable provisions are
severable from the general agreement to arbitrate.[4] Luna contends the unconscionable provisions
are integral to the entire contract and are therefore not severable. The court of appeals agreed with
Luna, stating that the fee-splitting and remedies-limitation provisions “together deprive Luna of his
opportunity to vindicate his claim in the arbitral forum” and concluding that “those provisions are
integral to the purpose of the agreement and cannot be severed.” 175 S.W.3d at 328. The court of
appeals came to this conclusion, it appears, by identifying the fee-splitting and remedies-limitation
provisions as weighing in favor of unconscionability “as a whole,” but the court did not identify any
particular provision that, by itself, would defeat the agreement’s purpose. See id. at 322, 324. We
have determined, however, that the remedies-limitation provisions are individually unconscionable
and void, and see no reason why they cannot be easily excised from the contract without defeating its
underlying purpose.

An illegal or unconscionable provision of a contract may generally be severed so long as it does not
constitute the essential purpose of the agreement. See Williams v. Williams, 569 S.W.2d 867, 871
(Tex. 1978); see also Hoover Slovacek, 206 S.W.3d at 565 (citing Restatement (Second) of
Contracts § 208 (1981)). Whether or not the invalidity of a particular provision affects the rest of the
contract depends upon whether the remaining provisions are independent or mutually dependent
promises, which courts determine by looking to the language of the contract itself. See John R. Ray &
Sons, Inc. v. Stroman, 923 S.W.2d 80, 86 (Tex. App.—Houston [14th Dist.] 1996, writ denied) (citing
Hanks v. GAB Bus. Servs., Inc., 644 S.W.2d 707, 708 (Tex. 1982)). The relevant inquiry is whether or
not parties would have entered into the agreement absent the unenforceable provisions. See Patrizi
v. McAninch, 269 S.W.2d 343, 348 (Tex. 1954); see also City of Beaumont v. Int’l Ass’n of
Firefighters, Local Union No. 399, 241 S.W.3d 208, 215 (Tex. App.—Beaumont 2007, no pet.) (citing
Rogers v. Wolfson, 763 S.W.2d 922, 925 (Tex. App.—Dallas 1989, writ denied)); Stroman, 923 S.W.
2d at 86 (citing Frankiewicz v. Nat’l Comp. Assocs., 633 S.W.2d 505, 507–0 8 (Tex. 1982)). We
have previously allowed severance of illegal contract provisions where the invalid provisions were
“only a part of the many reciprocal promises in the agreement” and “did not constitute the main or
essential purpose of the agreement.” Williams, 569 S.W.2d at 871.

The 2002 version of the arbitration agreement in this case is over five pages long and contains
numerous provisions not challenged by Luna as imposing any unconscionable burdens: procedures
for mediation, selection of a neutral arbitrator, filing of motions, and other general provisions
governing arbitration procedures. We agree with Poly-America that the intent of the parties, as
expressed by the severability clause, is that unconscionable provisions be excised where possible.
Furthermore, it is clear by the contract’s terms that the main purpose of the agreement is for the
parties to submit their disputes to an arbitral forum rather than proceed in court. See id. Excising the
unconscionable provisions we have identified will not defeat or undermine this purpose, which we
have upheld in the context of agreements to arbitrate employment disputes. See AdvancePCS, 172
S.W.3d at 608; EZ Pawn Corp., 934 S.W.2d at 90; Cantella & Co., 924 S.W.2d at 944.

VII. Conclusion

We hold invalid, as substantively unconscionable and void, provisions of the parties’ contract that
prohibit the award of punitive damages or reinstatement and thus inhibit effective vindication of Luna’
s retaliatory-discharge claim in an arbitral forum. We further hold that the trial court did not abuse its
discretion in allowing the arbitrator to determine whether the fee-splitting agreement and discovery
limitations — as applied in the course of arbitration — are unconscionable. Because we find the
invalid remedies-limitation provisions severable from the agreement to arbitrate, which we conclude
is otherwise enforceable, the trial court did not abuse its discretion in compelling arbitration.
Accordingly, we conditionally grant the writ of mandamus.

                                                          ___________________________________

                                                          Harriet O’Neill

                                                          Justice

OPINION DELIVERED: August 29, 2008
--------------------------------------------------------------------------------

[1] While it is true that several of these cases pre-date the Supreme Court’s decision in Green Tree, they do not pre-date the
authority on which the Supreme Court relied in noting that an order compelling arbitration and staying rather than dismissing
the underlying litigation “would not be appealable.” 531 U.S. at 87 n.2 (citing 9 U.S.C. § 16(b)(1)) (emphasis added). Unlike the
present case, the two cases in which the courts denied mandamus relief from compel-and-stay orders did not involve claims
that enforcement of the arbitration provisions would prevent the plaintiffs from vindicating important statutory rights. See Manion,
255 F.3d 535; McDermott Int’l, Inc., 981 F.2d 744. In Douglas, the Ninth Circuit granted mandamus relief, concluding that a
choice-of-law provision in the arbitration agreement would not allow enforcement of the agreement under circumstances that
the forum state would deem unconscionable. Douglas, 495 F.3d at 1068.

[2] The Texas Legislature, exercising its policy-making role, responded immediately and outlawed such plans. See Tex. Lab.
Code § 406.033(e).

[3] The Society for Human Resource Management Texas State Council submitted an amicus brief supporting Poly-America’s
arguments, arguing that the court of appeals wrongfully failed to compare Luna’s alleged costs with the prospective cost of
litigation. The Texas Trial Lawyers Association likewise submitted an amicus brief supporting Luna, arguing that
unconscionability should be determined by comparing “the general financial condition of the claimant’s peer group” to
estimated arbitration costs.

[4] The Court received briefs from amici curiae the Texas Association of Business and the Society for Human Resource
Management Texas State Council, both of which argue that the court of appeals erred in refusing to sever the provisions it
deemed unconscionable from the remainder of the arbitration agreement. The brief submitted by amicus curiae the Texas Trial
Lawyers Association argues that such severance would be improper.